Training

Accounting

Accounting for Non Accountants
Budgeting and Planning
Certificate III in Business Administration
Certificate IV in Business Administration
Microsoft Excel (Intermediate)
Microsoft Excel (Introduction)
MYOB (introduction/Intermediate)

Assertiveness

Commercial Negotiation Skills - JCU
Key Skills for the Administration Professional

Career Development

Building Client Relationships
Certificate I in Business
Diploma of HR Management
Essential Supervisory and Leadership Skills (Level A)
Key Skills for the Administration Professional
Leadership in the Workplace (Level A)
Managing Performance
Occupational Health & Safety
Presentation Skills/Public Speaking
Reading Skills
Stress Management

Change Management

Developing Successful Business Plans
Implementing Change Management
Leadership Through Influence (Level B)
Managing Performance
Project Management Fundamentals
Recruit, Select and Induct Staff

Communication

Building Client Relationships
Effective Communication Skills
Key Skills for the Administration Professional
Leadership Through Influence (Level B)
Presentation Skills/Public Speaking
Project Management Fundamentals
Reading Skills
Team Building

Conflict / Stress

Commercial Negotiation Skills - JCU
Conflict Resolution/Dealing with Difficult People
Cross-Cultural/Diversity Workshop
Project Management Fundamentals
Stress Management

Customer Service

Building Client Relationships
Exceptional Customer Service
Key Skills for the Administration Professional
Presentation Skills/Public Speaking
Sales - Master Class
Sales Essentials

Employee Relations

Belbin Team Building
Coaching and Mentoring in the Workplace (Level C)
Cross-Cultural/Diversity Workshop
Essential Supervisory and Leadership Skills (Level A)
Key Skills for the Administration Professional
Leadership in the Workplace (Level A)
Leadership Through Influence (Level B)
Managing Performance
Recruit, Select and Induct Staff
Stress Management
Team Building

Financial Management

Accounting for Non Accountants
Budgeting and Planning
Certificate IV in Small Business Management
Microsoft Excel (Intermediate)

Frontline Management

Certificate IV in Frontline Management
Certificate IV in Small Business Management
Cross-Cultural/Diversity Workshop
Developing High Performance Teams
Diploma of Management
Leadership in the Workplace (Level A)
Leadership Through Influence (Level B)
Managing Performance
Occupational Health & Safety
Recruit, Select and Induct Staff

Human Resource Management

Belbin Team Building
Certificate IV in Small Business Management
Certificate IV of Human Resources
Commercial Negotiation Skills - JCU
Cross-Cultural/Diversity Workshop
Developing Assessment Skills
Developing High Performance Teams
Diploma of HR Management
Implementing Change Management
Leadership in the Workplace (Level A)
Leadership Through Influence (Level B)
Managing Performance
Occupational Health & Safety
Recruit, Select and Induct Staff

Information Technology

*NEW* Upgrade to Office 2010
Adobe Illustrator CS4
Adobe InDesign CS4
Adobe Photoshop CS4
Certificate III in Business Administration
Certificate IV in Business Administration
Microsoft Access (Advanced)
Microsoft Access (Intro/Inter)
Microsoft Excel (Advanced)
Microsoft Excel (Intermediate)
Microsoft Excel (Introduction)
Microsoft Outlook (Introduction/Intermediate)
Microsoft Powerpoint (Advanced)
Microsoft PowerPoint (Introduction/Intermediate)
Microsoft Project (Introduction/Intermediate)
Microsoft Publisher
Microsoft Word (Advanced)
Microsoft Word (Intermediate)
Microsoft Word (Introduction)
MYOB (introduction/Intermediate)
Upgrading to Microsoft Office 2007
Visio (Advanced)
Visio (Introduction and Intermediate)

Leadership

Belbin Team Building
Building Client Relationships
Coaching and Mentoring in the Workplace (Level C)
Commercial Negotiation Skills - JCU
Cross-Cultural/Diversity Workshop
Developing High Performance Teams
Diploma of HR Management
Diploma of Management
Effective Writing in the Workplace
Essential Supervisory and Leadership Skills (Level A)
Implementing Change Management
Key Skills for the Administration Professional
Leadership in the Workplace (Level A)
Leadership Through Influence (Level B)
Managing Performance
Occupational Health & Safety
Project Management Fundamentals
Stress Management

Management

Belbin Team Building
Building Client Relationships
Certificate IV in Frontline Management
Certificate IV in Small Business Management
Certificate IV of Human Resources
Coaching and Mentoring in the Workplace (Level C)
Commercial Negotiation Skills - JCU
Cross-Cultural/Diversity Workshop
Developing High Performance Teams
Diploma of HR Management
Diploma of Management
Effective Writing in the Workplace
Essential Supervisory and Leadership Skills (Level A)
Implementing Change Management
Leadership in the Workplace (Level A)
Leadership Through Influence (Level B)
Managing Performance
Occupational Health & Safety
Project Management Fundamentals

Marketing

Certificate IV in Small Business Management
Effective Writing in the Workplace
Presentation Skills/Public Speaking

Negotiation

Commercial Negotiation Skills - JCU
Conflict Resolution/Dealing with Difficult People
Project Management Fundamentals

Office Administration

*NEW* Upgrade to Office 2010
Certificate I in Business
Certificate II in Business
Certificate III in Business Administration
Certificate IV in Business Administration
Certificate IV in Small Business Management
Key Skills for the Administration Professional
Microsoft Access (Intro/Inter)
Occupational Health & Safety
Reading Skills

People Management/Supervision

Belbin Team Building
Certificate IV in Business Administration
Certificate IV in Small Business Management
Coaching and Mentoring in the Workplace (Level C)
Commercial Negotiation Skills - JCU
Cross-Cultural/Diversity Workshop
Developing High Performance Teams
Diploma of HR Management
Diploma of Management
Essential Supervisory and Leadership Skills (Level A)
Key Skills for the Administration Professional
Leadership in the Workplace (Level A)
Leadership Through Influence (Level B)
Occupational Health & Safety
Recruit, Select and Induct Staff
Stress Management

Planning

Certificate IV in Project Management
Developing Successful Business Plans
Effective Writing in the Workplace
Microsoft Project (Introduction/Intermediate)
Project Management Fundamentals

Project Management

Certificate IV in Project Management
Managing Performance
Microsoft Project (Introduction/Intermediate)
Microsoft Project Advanced
Project Management Fundamentals

Sales/Business Development

Certificate IV in Small Business Management
Developing High Performance Teams
Exceptional Customer Service
Presentation Skills/Public Speaking
Sales - Master Class
Sales Essentials

Team Building

Belbin Team Building
Coaching and Mentoring in the Workplace (Level C)
Cross-Cultural/Diversity Workshop
Developing High Performance Teams
Leadership in the Workplace (Level A)
Leadership Through Influence (Level B)
Team Building

Time Management

Microsoft Outlook (Introduction/Intermediate)
Time Management

Training / Learning

Belbin Team Building
Coaching and Mentoring in the Workplace (Level C)
Developing Assessment Skills

Workplace Health and Safety

Occupational Health & Safety

Writing

Effective Writing in the Workplace
Microsoft Word (Introduction)

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