About Us

Privacy Statement

Purpose of the Policy

TP human capital takes its obligations under the Privacy Act seriously and strives to take all reasonable steps in order to comply with the Act and protect the privacy of the personal information that we hold. This policy sets out how we intend to do so and applies to all clients who use any of TP human capital’s services and provide us with their personal information.

The scope of personal information held by TP human capital includes:

Business Clients
Applicant and Training Clients

Organisational details including:

  • Contact Name(s)
  • Company Name and address
  • Telephone and facsimile numbers
  • E-mail and postal addresses
  • Work environment and management focus
  • Job brief
  • Job and Person Descriptions
  • Remuneration details
  • Records of discussions and correspondence(i.e. fax, email, phone, face-to-face)
  • Organisational charts, reports and the like, Information through CTMC, Outplacement, and ancillary transactions including:
  • Resumes; Job Applications; Selection Criteria responses;
  • Copies of references, courses, and performance reports
  • Company and private word processed documents transcribed from a variety of media
  • Results of Myers Briggs Type Indicator (MBTI), The Strong, DiSC, and Innerview
  • Your name
  • Address
  • Telephone numbers
  • Emergency and referee contact details
  • Date of birth
  • Occupations
  • Employment background
  • Career plans
  • Qualifications
  • References
  • Course details
  • Results of skills and/or aptitude and/or ancillary assessments
  • Salary expectations
  • Non-Smoker/Smoker status
  • Goals and aspirations
  • Payroll information including bank account details and tax file number
  • Interview comments
  • Records of discussions and contacts (i.e. fax, email, phone, face-to-face)

Plus: any additional information you voluntarily provide to TP human capital during the course of interactions.


Certain positions require the collection of sensitive information, ie:

  • Medical assessments
  • Injury details
  • Workers’ Compensation reports
  • Police reports

Why we collect it

TP human capital collects, uses and discloses the information in accordance with our Collection Statement.

Access to your personal information

Your written consent is required by TP human capital before access is given to 3rd parties to the personal information that we hold about you. If you require access to your personal information (please note that a nominal fee will apply), contact:

Mrs Roberta Cook – Privacy Co-ordinator – TP human capital
Telephone: (07) 4772 3800
(B/H) or Facsimile: (07) 4771 2565
Email: roberta@tphumancapital.com.au
Post: PO Box 1418 – Townsville 4810

Complaints

If you have any complaints about our privacy practices or wish to make a complaint about how your personal information is managed please contact: Mrs Roberta Cook – Privacy Co- ordinator (contact details as above). Complaints will be handled under TP human capital’s Quality System Complaints Policy.

Storage

TP human capital will take all reasonable steps to protect the security of the personal information that we hold. This includes appropriate measures to protect electronic materials and materials stored and generated in hard copy.

Contract

TP human capital does not contract out data storage or processing functions.

Use and disclosure

Apart from the reasons stated in TP human capital’s Collection Statement, personal information is collected for the purposes of:

  • contacting you at convenient times
  • confirming requirements and interpreting needs
  • assessing suitability for a type of job/position and/or training
  • conducting reference checks
  • processing wages
  • forwarding evaluation forms, newsletters, and articles considered to be of interest to our clients
  • sending applicants and temporary staff to the right client address
  • advising on progress of job vacancies
  • fulfilling contracted CTMC and Outplacement obligations
  • creating professional job-market documents and advertisements
  • Transcribing and interpreting a variety of media to produce professional business documents
  • giving long-term professional service to all TP human capital clients
  • making interactions via the Internet possible

Apart from those listed in TP human capital’s Collection Statement, TP human capital will disclose this information to:

  • prospective employers
  • prospective and/or shortlisted applicants
  • our service providers (e.g. organisations that conduct screening testing and scoring services for us)
  • all other reasonable parties who will assist us to place you in appropriate employment or gain appropriate training

Legal reasons why we collect the personal information

TP human capital collects the information in order to comply with legal obligations under the Employment Act, Superannuation Guarantee Levy, Taxation Act, Workers’ Compensation Act, and various Federal and State Awards.

What happens if you choose not to provide the information?

You are not obliged to give us your personal information. However, if you choose not to provide TP human capital with the personal details (e.g. name, address and contact details; employment history and experience; references; and assessment results) we may not be able to provide you with the full range of our Human Resource services.

Sources of Information

Where possible TP human capital will collect the information directly from the prospective applicants. However, in some cases we may receive personal information from referees or people who have worked with or are working with the applicant. For example: a colleague may express to us that the applicant could have potential in a position that we are recruiting for.

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