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Exceptional Customer Service Skills (Fully Booked)

January 18, 2019 @ 9:00 am - 4:30 pm

This program has been developed specifically for a large North Queensland organisation with a focus on creating exceptional customer service. The outcomes of this program are:

  • Identify what your customer service experience is like
  • Explore the different Types of customers and understand how to deal with each type
  • Handle requests that cannot be met, or outside the scope of your responsibility
  • Identify hot spots that cause customer frustration
  • Deal with difficult customers in a professional manner

If you are looking for a similar program tailored to your business or team contact us today:

[contact-form to=”[email protected]” subject=”Customised Training”][contact-field label=”Name” type=”name” required=”1″][contact-field label=”Email” type=”email” required=”1″][contact-field label=”Message” type=”textarea” required=”1″][/contact-form]

Details

Date:
January 18, 2019
Time:
9:00 am - 4:30 pm
Event Categories:
,

Organiser

TP Human Capital
Phone:
0747723800
Email:
training@tphumancapital.com.au
Website:
www.tphumancapital.com.au