Microsoft Outlook will show you how to use the key features of Microsoft Outlook to manage your Email, track contacts, setup meetings and manage task and task requests.

Course Topics:
Part 1:

• understand some of the more basic email concepts
• start Microsoft Outlook and navigate its key features
• create and send email messages
• receive emails in your Inbox and then work with them
• competently work with file and item attachments within email messages
• work with message flags and reminders
• work effectively with junk email
• work with the Calendar feature
• create and work with contacts
• create and work with tasks

Part 2:

• effectively edit email messages
• organise and work with mail folders and use quick steps
• use the search facilities to locate messages and other Outlook items
• work with message views
• create and work with colour categories
• create and use rules to manage your email messages
• use many Outlook features as you work with email messages
• schedule appointments and events in your calendar
• schedule meetings using Outlook
• monitor and manage your contacts within Outlook
• create and work with task requests

Prerequisites: Basic computer skills or equivalent