Emotional Intelligence - GENOS

“Emotional intelligence describes a set of skills which define how effectively you perceive, understand, reason with and manage your own and others’ feelings”.

Our ability to develop our Social Capital – to be able to work with and influence others for productive benefits is fast becoming recognised as one of the most important factors in both personal and professional success. It sounds obvious, but until recently little emphasis has been placed on developing the so called ‘soft skills’. The lack of value associated with developing ‘soft skills’ has been kicked to the curb by recent research demonstrating a clear relationship between emotional intelligence and success across a number of roles including management, sales and customer service. Put simply those with higher levels of EI outperformed their lower rated counterparts as well as earn $29,000 pa more.

While the idea of emotions at work might sound a bit ‘touchy-feely’, the reality is quite different. Our emotions have evolved for their adaptive value. They are the invisible threads that guide us to adjust our behaviour so we can win friends and influence people. When we dismiss these cues because feelings or emotions don’t belong at work we do so at our own peril. Enhancing EI can dramatically improve your decisions, behaviour and performance at work.

The good news is that we all have the ability to develop and enhance our demonstration of EI behaviour in the workplace.

How Does It Work?

The Genos EI online assessment produces a multi-rater profile. The 360º feedback shows how frequently you currently demonstrate emotionally intelligent behaviour across seven skill sets as detailed in the model below.

Once the assessment is complete, an individual debrief provides a unique understanding of the relevance and impact of the profile on current work performance as well you will receive a comprehensive development plan.

Click Image to Download Sample Report

How is this used?

There is no limit to how the Genos Emotional Intelligence profiles can be used. This can range from:

  • Coaching
  • Career counselling and development
  • Leadership development
  • Talent identification and management
  • Recruitment
  • Resilience

For more information contact us on 07 4772 3800 or email training@tphumancapital.com.au.



Genos International Selected Among the Training Industry Top 20 Assessment and Evaluation Companies

Training Industry Top 20 Assessment and Evaluation Company“At the core of these offerings are assessment and evaluation techniques, research and tools that enable organizations to react,” said Ken Taylor, president of Training Industry, Inc. “The companies included on this year’s Top Assessment and Evaluation Companies List provide assessments across all employee levels and use a variety of delivery modalities that enable better interaction and engagement with employees.”