“The times they are a changing”

By Felicity Neil | Mar 8, 2017

My experience with change is probably no different than anyone else. Some change initiatives have achieved success, however more often than not many have had a profound negative impact on employees, customers and the company’s brand for years. When I look back at these events there was always one consistent factor in play – the…

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Working with a Narcissist – Part 1

By Felicity Neil | Jan 31, 2017

Having spent time working abroad in different countries, in the big cities as well as small rural towns like Oakey, Albury and Wagga Wagga. My memories of these locations have all been shaped by the diverse people I have worked with. Of all these people one man has remained firmly etched into my memory, but…

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Building New Habits

By Felicity Neil | Jan 3, 2017

Article by Dean Tuckey In 1960 psychologists Walter Mischel and Ebbe Ebbesen of Stanford University conducted an experiment that would go on to be replicated many times over. The experiment focussed on delayed gratification and was aimed at understanding at what age children develop the ability to turn down an immediate reward to gain a…

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How a Motorbike Saved My Life

By Felicity Neil | Nov 30, 2016

My heart was racing, I had a shortness of breath and it took all my strength to remain still and calm. How had I arrived in this situation, saturated with sweat and my stomach tied in knots. I found myself in the doctor’s surgery after recognising I was in a slump that I had tried…

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My Boss Once Instructed Me to Clean Human Excrement Off a Wall and Made Me Like Him for It

By Felicity Neil | Nov 1, 2016

By Brian Kneipp That happened over 40 years ago now but I remember it vividly and probably not for the reasons that you’d expect dear reader. I remember because it taught me a fundamental truth about the nature of work and the importance of what might be called ‘light-heartedness’ in the workplace. I met Treetops…

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Staying Motivated at Work

By Felicity Neil | Oct 26, 2016

By Courtney Neville Recent research suggests that those who sit from 9-5 (more than 6 hours daily) and exercise regularly are more likely to have heart disease than those who sit less than 3 hours per day and don’t “exercise” at all. In fact in 2011, the Australian Bureau of Statistics released a snapshot of…

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Focus on Uniqueness Rather Than Sameness

By Felicity Neil | Oct 24, 2016

by Dean Tuckey | 20 October, 2016 Our need to classify is biologically wired into us. The system that classifies people and experiences is binary in nature (either/or), meaning that a person is either good or bad, right or wrong, like us or not like us. The system is useful from a survival perspective because…

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Tattoo’s and Piercings in the Workplace

By Felicity Neil | Sep 27, 2016

All week at work we have been debating the topic of tattoo’s and piercings in the workplace – is it acceptable? is it legal? And does an employer have the right to refuse to hire or dismiss an employee who fits this category? After researching the legislation in QLD the findings conclude; it is not…

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What can Ernest Shackleton teach us about Credibility?

By Felicity Neil | Sep 27, 2016

They called him “Boss” and he was the embodiment of credible leadership. The year was 1914 when Ernest Shackleton and 27-crew found themselves stranded after their ship, Endurance had wrecked on an Antarctic ice floe. What followed over the next 18-months has gone into folklore; most remarkable for the fact that all 27-crew survived, withstanding…

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